Jilimacao Privacy Policy — Your Information Is Completely Safe

Jilimacao (jilimacao.ws) is a trusted online gaming and Sports Betting platform in Bangladesh. We believe that security and trust are the foundations of a great gaming experience — which is why protecting your privacy is not just a legal obligation for us, but an ethical responsibility.

This privacy policy applies to all users of jilimacao's website, mobile site, and related services. By using our platform, you are deemed to have agreed to this policy. Please read it carefully before you get started.

Jilimacao only collects information that is genuinely necessary to provide our services. We do not collect excessive or irrelevant data. Below are the types of information we collect:

As part of the KYC (Know Your Customer) process, we may request a photo of your national ID or passport. This information is used solely for identity verification and is stored on highly secured servers.

Jilimacao uses your information solely for specified purposes. We never use your data for anything unnecessary. The purposes for which we use your information are set out clearly below:

• Account Creation & Management: To complete your registration and keep your account secure.
• Transaction Processing: To ensure deposits and withdrawals are processed correctly.
• Customer Support: To assist our support team in resolving your issues.
• Security Assurance: To prevent fraud, money laundering, and other criminal activity.
• Service Improvement: To analyze your usage patterns and improve the platform.
• Sending Relevant Offers: To keep you informed about bonuses and promotions tailored to your preferences.
• Legal Compliance: To meet requirements set by government or regulatory authorities.

Jilimacao never sells your data for commercial purposes. However, in certain specific circumstances, we may share information on a limited basis:

• Payment Providers: Necessary information is shared with payment gateways such as bKash, Nagad, and Rocket to verify transactions.
• Legal Obligations: We may be required to share information with regulatory authorities or courts in compliance with Bangladesh law.
• Security Partners: Minimal information may be shared with authorized security firms engaged in fraud prevention.
• Technology Service Providers: With cloud hosting and database service providers who are bound by strict confidentiality agreements.

Whenever data is shared in any of the above situations, we ensure that the relevant party upholds the same high privacy standards as jilimacao.

Jilimacao uses cookies on its website. Cookies are small text files stored in your browser that help enhance your experience on the site. The cookies we use:

• Essential Cookies: To maintain login sessions and ensure security. Without these, the site cannot function properly.
• Performance Cookies: To understand which pages are used most, so we can continue to improve them.
• Functional Cookies: To remember your preferred language, theme, or layout.

You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some features of the site to stop working.

At jilimacao, we use industry-leading technology to protect your data. Our security framework is regularly updated and tested.

• SSL/TLS Encryption: All data transfers between your browser and our servers are encrypted.
• Two-Factor Authentication (2FA): An additional layer of protection at login.
• Firewall & Intrusion Detection: To detect and prevent unauthorized access.
• Regular Security Audits: Periodic penetration testing conducted by third parties.
• Staff Training: All staff receive regular training on data protection.

Please note, however, that no one can guarantee 100% internet security. It is your own responsibility to keep your password safe and avoid logging in on unfamiliar devices.

As a jilimacao user, you have certain important rights over your own data. We fully respect all of these rights:

Jilimacao is strictly for users aged 18 and above. We do not knowingly collect any information from minors.

If any minor is found to have registered on our platform, their account will be immediately closed and all collected data will be deleted. If you believe a minor is using jilimacao, please notify our support team right away.

Jilimacao does not retain your information indefinitely. Each type of data has a defined retention period:

• Account Information: For the duration your account remains active, and for 5 years after closure (as required by law).
• Transaction Records: 7 years, in accordance with Bangladesh financial regulations.
• KYC Documents: 5 years after account closure.
• Customer Support Conversation: 3 years.
• Cookie Data: Upon session end or after a maximum of 1 year.

Once the retention period expires, we securely destroy or anonymize your data so that you can no longer be identified.

If you have any privacy-related questions, concerns, or complaints, please get in touch with us. Our dedicated Privacy Team will handle your matter with the utmost care.

• Email: support@jilimacao.ws
• Live Chat: Our Help Center Chat with us directly from the page.
• Response Time: Typically within 24–48 hours.